eufy Security Video Doorbell Camera C31,2K FHD,Battery/Wired Powered,Head-to-Toe View,Live Video Call,Wireless Doorbell,24/7Recording,Human and Motion Detection,HomeBase S380 Compatible,No Monthly Fee
$79.99
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Product description
1 2K FHD
2 Wireless Installation
3 24/7 Surveillance
4 Dual Power
1 Live Video Call
2 Voice Memo
3 Voice Assistant
Local Security*, No Monthly Fee**
Footage is stored locally with a microSD card (not included) up to 128 GB with no subscription fee. With Homebase S380 (sold separately), you can enjoy up to 16TB of expandable storage, keeping your privacy securely in your hands.
Centralized Security with HomeBase
Safeguarding your data and privacy, HomeBase S380 equips your devices with self-learning AI for intelligent management and facilitates effortless control over group settings, compiles footage when it detects movement across your cameras, creating a unified event overview.
What chimes can Video Doorbell C31 pair with?
The Video Doorbell C31 pairs with your existing chime, eufy HomeBase S280, S380, MiniBase Chime (T8023), Alexa.
Note: It is not compatible with the original eufy Wi-Fi Chime (T8020), eufy Chime (T8740/T8742), or Apple HomeKit.
Is Video Doorbell C31 compatible with HomeBase 3?
Yes, it is compatible with HomeBase 3. This setup provides expandable local storage, enhanced AI functionality, cross-device features, and more.
Why is my doorbell not working properly after binding?
Ensure you have the latest app (version 5.0.22 or above) and check if the doorbell has received the latest software update.
Will Video Doorbell C31 support pre-record and 24/7 recording? Will my existing chime still work?
Yes, C31 supports pre-record and 24/7 recording functions when powered by a 16-24V transformer (bypass chime). 24/7 recording is unavailable with HB2/Minibase, so use Solo or connect it to HB3 to enable this feature.
Why does my doorbell still show low battery or a decrease in battery level even after being wired?
Using Existing Chime charges the doorbell slowly (6-7 days). High foot or vehicle traffic may still drain the battery. We recommend switching to “Bypass Existing Chime” mode.
eufy Security Video Doorbell Camera Series
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Customer Reviews
4.2 out of 5 stars 11,223
4.2 out of 5 stars 4,148
4.2 out of 5 stars 11,223
3.5 out of 5 stars 3
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4.2 out of 5 stars 4,148
4.2 out of 5 stars 4,148
Price
$79.99$79.99
$149.99$149.99
$49.99$49.99
$106.99$106.99
$169.98$169.98
$169.99$169.99
$159.99$159.99
Resolution
2K
2K
2K
2K
2K
2K
2K
Power
Removable Battery/Wired
Removable Battery/Wired
Build-in Battery only
Removable Battery/Wired
Removable Battery/Wired
Build-in Battery/Wired
Removable Battery/Wired
AIert Type
Human/Motion
Human/Motion/Package/Face
Human/Motion
Human/Motion
Human/Motion
Human/Motion/Package/Face
Human/Motion/Package/Face
Local Storage
Up to 128GB MicroSD (Excl.)
Device 8G Emmc
Up to 128GB MicroSD (Excl.)
Up to 128GB MicroSD (Excl.)
Homebase 3 16GB(Included)
Homebase 2 16GB(Included)
Device 8G Emmc
Field of View
160°(4:3)
160°(4:3)
165°(16:9)
160°(4:3)
160°(4:3)
160°(4:3)
160°(4:3)
Battery Compaticy
6500mAh
6500mAh
5000mAh
6500mAh
6500mAh
6500mAh
6500mAh
24/7 Recording(wired)
✔
✘
✘
✔
✔
✘
✘
Pre-recording
✔
✔
✘
✔
✔
✔
✔
2-Way Audio
✔
✔
✔
✔
✔
✔
✔
Dual Cam
✘
✔
✘
✘
✘
✔
✔
Color Night Vision
✘
✔
✘
✘
✘
✔
✔
Alexa/Google Assistant
✔
✔
✔
✔
✔
✔
✔
Crystal-Clear Welcome in 2K FHD : Experience 2K FHD clarity with a 4:3 view for clear and detailed visuals of your visitors. Even at night, the crisp images ensure you never miss a detail.
Real-Time Chat, Seamless Experience : When someone rings the doorbell, a pop-up video call appears on your phone. If you’re not home, you can set up quick responses and ask visitors to leave voice messages, ensuring you stay informed.
Dual Power Options : The quick-release rechargeable 6,500mAh battery allows for easy setup. When wiring, ensure the battery is inserted into the doorbell. Always turn off the power at the circuit breaker when replacing the battery or installing an SD card (not included). Note : Hardwiring requires bypassing your existing chime.
Hardwire for 24/7 Protection : Hardwire to your existing doorbell wiring to ensure you never have to worry about power outages. This enables continuous 24/7 recording and 5-second pre-roll for motion-activated events, providing constant protection. Note: Your existing chime needs to be bypassed to ensure proper functionality.
Smart Home Compatible : Pair with eufy HomeBase S380 (sold separately), eufy MiniBase Chime (sold separately), and enjoy compatibility with Alexa and Google Voice Assistant devices, making your smart home experience more connected and convenient.
9 reviews for eufy Security Video Doorbell Camera C31,2K FHD,Battery/Wired Powered,Head-to-Toe View,Live Video Call,Wireless Doorbell,24/7Recording,Human and Motion Detection,HomeBase S380 Compatible,No Monthly Fee
Add a review
$79.99
L. Kozak –
Very Impressive Unit and Easy To Set Up
Very nice video doorbell cam. Using it right now for just an indoor cam looking out through a window until I can get it properly mounted to the outdoor wall. I upgraded so it would connect to my Homebase 3 and I like this newest model. Provides a large area of security. Very clear, even through glass window. Clear sound too. Great features, especially now that it’s hooked up to the latest Homebase. Has many more options once connected to Homebase 3.Connected with the homebase and internet quickly and was ready to use in minutes. I like that it can hold a micro SD card for storage or be connected to the home base for more FREE storage. Very happy with this purchase.
Amazon Customer –
Love this camera!
I love this camera! I had ADT but was unhappy with it. I’ve been very satisfied with the functionality, pictures quality and compatibility with my phone. I love the option to set up multiple users who can come in and out of my home. The battery life has been great also! I now have one on both of my doors!Attached is a late night view of my front door (it impressed me over ADT). You can see the lights at my neighbors home across the street. You can zoom in and out also.
ATuck –
Overall Happy, More Pluses than Minuses
I had already purchased the eufy Security S330 eufyCam 3 2-Cam Kit with Homebase 3 and decided to add the Eufy Doorbell cam as well. Honestly, there’s not a whole lot of detectable difference between the 2K doorbell camera and the 4K S330 camera’s on my IPhone. All-in-all, the video quality in both 2 and 4K is excellent. I have not mounted the S330 camera’s as of yet, they’re just sitting inside the house in different locations until I figure out where they go. Since they’re solar rechargeable, the way my house is situated makes that a bit more challenging than I figured. Anyway, this is about the doorbell camera.As I stated, the picture quality is excellent so 5 stars on that. Where I subtract a star, and maybe a second one going forward, is the fact that, although my doorbell camera is wired, the battery is discharging. I’ve had it installed for about 7 days now and I’ve gone down from 100% to 87% even though there hasn’t been that many detection events. The battery icon alternates from continuously charging to a plug icon so I know it’s wired. Plus, the mechanical doorbell is working when the doorbell button is pushed. I’m waiting to see if some kind of power management kicks in and it charges back up. The second issue for the deduction is that I was getting an error intermittently when trying to view a detection notification sent to my phone. I got an error that the video had been manually deleted or was corrupt although I had not done anything other than try to respond to the notification. Not really what you’re hoping for if a baddie is on your doorstep. After it happened the first time, I removed the device and added it back. That deserves its own paragraph. I have also gotten notifications where there is no accompanying video. In the screenshot I posted, it shows one notification with the number 1 on the bottom right but when I clicked on that, there was no accompanying video of the event. This was right after a delivery.Ok, a couple design features that suck IMO. When I got an error about corrupted video, I removed the device from HomeBase and added it back. That required that I sync the device by pressing a button on the camera. So, where is the button? On the very back of the camera which means I had to unmount the camera to access the back of it. Oh, by the way, even though it’s wired, it continues to lose charge. It will be interesting to see if the wired connection sustains it once the battery is depleted. I guess time will tell. If it does not work when the battery is depleted, I’ll have to unmount it again to recharge the battery. Why? The charging port is also not readily accessible because it’s on the back of the camera as well. The method for unmounting it is straightforward but I actually bent the key to pop it out because it was so difficult to pop the bottom out. That’s kind of a good thing, I guess, unless you have to do it often. Bottom line, it would be nice if the those were accessible without having to unmount the camera.Despite these complaints, the doorbell camera integrated flawlessly with HomeBase 3 and set-up with the app is a breeze for all of their products I purchased. I added a 1TB drive to the HomeBase and I’m confident, assuming I don’t have a recurring issue with events that are reported as deleted or corrupted, I’ll be capturing whatever security events may arise in real-time…..for free apart from the purchase price. For now, I’m very happy with my purchase. I’ll update again when I see what happens with the battery or if the event corruption becomes a recurring issue.Update: I added a third pic showing that the doorbell now indicates it’s on continuous power denoted by the plug icon replacing the charging icon. After a couple of weeks I still give it 4 stars out of 5 because it’s dropped from the wifi even though it’s not more than 10 feet from the router. When that happened the eufy help message said to check the router to see if the device was connected but, there’s no friendly name for the device on the router. It would be nice if the app, when looking at device details for each camera, would show the device’s mac address so you can distinguish it in your router’s device list. Yesterday, it did not notify or record a UPS delivery but it did record me picking up the package although no notification was sent. I have gotten them 99% of the time though and the wifi issue corrected itself. Still happy with the purchase and solid on the 4 stars.
J. Zenkus –
Why haven’t I switched from Ring sooner?
I “liked” my ring, been a customer for probably 6 years. Rates kept going up. Added a 2nd one, switched to the higher tier thinking I would get video recordings on both.. nope! I get video recording on one, live access to the other.. For $100/year. Kept putting off finding alternatives, then my first gen ring battery started to croak. Took it inside to charge all night, wouldn’t get past 35% charge. Looked on youtube, swapping out the battery looked pretty easy and straight forward so ordered a battery for $18 to keep it going. Took it apart, my device was not a plug that could be disconnected, it was a HARD wired surface mount connector with potting. Tried to pull it off, and of course that yanked it right off the board. That was the last straw..Typed into chatgpt, ring like doorbell device with no subscription. Eufy came up a bunch of times. Really wish I had switched sooner. Everything records to an SD card inside that you can access from the app, there are no screws to remove the device (just a small hole in the top to unsnap it). The video quality is amazing, it connects to alexa so you don’t need a chime inside the house. Super easy to install and setup. I even 3d printed a plate so I could sneak a usb-cable behind it so I can connect it to a solar panel later.I’m so happy with it, I’m going to be replacing my other ring on my garage soon.
BLUZET loic –
La eufy Security Video Doorbell S220 est une sonnette vidéo complémentaire sans fil qui offre une résolution 2K claire et nette. L’image est très précise, ce qui permet de voir clairement qui est à la porte. Le son bidirectionnel fonctionne parfaitement, permettant une communication fluide avec les visiteurs. L’installation est simple, et elle se fait de manière autonome, bien qu’une HomeBase 2 soit requise pour le fonctionnement.Ce qui me plaît particulièrement, c’est la possibilité de gérer et de visualiser les vidéos à distance via l’application eufy Security. De plus, le système de notification est efficace, avec des alertes instantanées sur mon téléphone dès qu’un mouvement est détecté à ma porte.Je suis très satisfait de cette sonnette vidéo, elle ajoute une sécurité supplémentaire à la maison tout en étant facile à installer et à utiliser. Je recommande vivement ce produit à ceux qui cherchent une solution de surveillance intelligente pour leur entrée.Une sonnette vidéo fiable et pratique pour sécuriser votre porte d’entrée ! 🚪📹
wreon –
Will need to see if there’s any warranty to cover this.
KEITH –
The doorbell camera failed following heavy rain, becoming completely unusable due to severe condensation that blurred the lens. After returning the faulty device, the customer service was appalling14 days later, I have received no refund, no replacement, and am still without a working doorbell camera, on top of that the app consistently crashing/freezing!!! The customer experience was unacceptable. Avoid this product and company at all costs!!!!!
Marco M. –
Partendo dall’aspetto tecnico, la risoluzione video 2K offre una qualità straordinaria. Con una nitidezza eccezionale e colori vivaci, questo videocitofono cattura dettagli sorprendenti che altri dispositivi potrebbero perdere. La capacità di ripresa a 2560×1920 pixel rende le immagini incredibilmente chiare, sia di giorno che di notte. Anche in condizioni di scarsa illuminazione, il Video Doorbell 2K si distingue grazie alla sua visione notturna avanzata, resa possibile dai potenti LED infrarossi che garantiscono una visione chiara fino a 5 metri di distanza.Il processore interno e il sistema di compressione video efficiente contribuiscono a mantenere la qualità dell’immagine senza sacrificare la velocità di trasmissione. Le immagini in streaming in tempo reale sull’app Eufy Security sono fluide e prive di ritardi, offrendo un’esperienza utente fluida e coinvolgente.La comunicazione bidirezionale è un altro aspetto tecnico notevole. Il microfono e l’altoparlante integrati consentono di parlare con i visitatori attraverso l’app, che siano corrieri che consegnano pacchi o amici in visita. L’audio è chiaro e senza disturbi, il che rende la comunicazione efficace e diretta.Un’altra caratteristica di spicco è il rilevamento dei movimenti. Dotato di un avanzato sensore di movimento e algoritmi di intelligenza artificiale, il Video Doorbell 2K è in grado di distinguere tra movimenti umani e oggetti inanimati, riducendo al minimo le notifiche non necessarie. È possibile personalizzare le zone di rilevamento e la sensibilità, adattando il dispositivo all’ambiente circostante.La resistenza alle intemperie è fondamentale per qualsiasi dispositivo di sicurezza esterno, e il Video Doorbell 2K non delude nemmeno in questo aspetto. Con una certificazione IP65, è in grado di sopportare pioggia, neve e temperature estreme, garantendo una durata nel tempo e prestazioni affidabili.Infine, il supporto per l’archiviazione locale tramite scheda microSD aggiunge un livello di flessibilità. Non solo si può evitare di dipendere da servizi cloud a pagamento, ma è anche possibile avere il controllo diretto sui propri dati e registrazioni.In conclusione, il Video Doorbell 2K di Eufy Security si distingue non solo per la sua facilità d’uso e per il design elegante, ma anche per le sue prestazioni tecniche avanzate. Con una risoluzione video eccezionale, comunicazione bidirezionale chiara, rilevamento dei movimenti intelligente e resistenza alle intemperie, rappresenta una scelta eccellente per chi cerca una soluzione completa per la sicurezza domestica.
S.J.y.e.g –
Camera is a great add on to my eufy system. I wired into my existing doorbell wires as I wanted constant charging and to use my original chime. Installed quickly, I had plenty of wire from the original doorbell so didn’t use the Included extensions as is said not required. Camera paired to my homebase 2 quickly and added to the app no problem. When I turned the power back on, there was a constant buzzing from the original chime which also didn’t ring with the new doorbell cam, and Camera wasn’t charging. I confirmed my transformer was within the required range. I popped the Camera off and noticed the metal contact under the wire screws was very small so I’d try the wire extensions as they have a spade type attachment on the end. Hooked them up and both issues gone. Camera now constantly powered, chime isn’t buzzing and also works when doorbell is pressed. My only wish is if they had a larger wedge than 15°, there are 30-45° 3rd party wedges which I may get. I’ve had eufy products for 5 months now and I am very impressed with them, the no monthly/annual fees makes it event better!